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Communications
Communications
- Local / Long Distance - Market competition and new technologies have increased the range of options and services available for small business telephone systems. See this section to understand the variety of services, features, and the various plans available to meet your business needs.
- Bundled Services - Today, there are more “cross-over” services being provided by various companies in the communications industry. Communications companies are now offering not only voice services, but data, video and other enhancements in “bundled” packages designed to support your small business.
- Internet Access & Broadband - Internet access and online services are very important business tools for your small business. Learn about access speeds, security and online backup services to help you take advantage of this technology.
- International Calling - In this global business market, you may be seeking cost-effective services to reach customers and/or vendors on an international level. See this section to learn about options in calling abroad and calling the U.S. from another country when traveling abroad.
- Toll Free - Toll free numbers can provide distinct advantages in helping new customers and prospects contact your business. Plus, features are available to allow you more flexibility and control over how these calls are treated.
- Telephone Calling Cards - When business requires you to make calls from places other than your office, you can use a long distance calling card. Here we tell you what you should look for and how to protect yourself from fraud.
- Conferencing and Collaboration - Savvy companies today are using communications tools that support relationships with employees, customers and suppliers. Easy-to-use online conferencing, telephone, video and Web conferencing can enhance communications and reduce travel and other expenses.
- Fax - Fax machines: Endangered? Yes. Extinct? No. Faxing remains the easiest way to send and receive signed documents and sensitive information that a business owner may not wish to send over the internet. See this section to consider the alternatives, including e-fax options.
- Unified Messaging - This technology provides easy and instant access to more than just e-mails, but also voice mails and faxes. Unified messaging systems bring all of these messages together into a single inbox, allowing you to prioritize, forward, add notes, or review in original formats, all according to your preferences.
- Instant Messaging - A popular method of communication, businesses can benefit immensely from instant messaging applications, from communicating quickly about projects, to notification of important updates, answers to questions or inquiring into a colleague’s location.
- Net Books - These hot new products are ultra-portable laptops designed primarily to access applications and data via the Internet. They are attracting attention from small business owners for two major reasons: they’re portable and they’re inexpensive.
- Phone Systems / Equipment - Your telephone system is your business lifeline. Today’s systems can perform a variety of call-handling functions, including some new features such as unified messaging mentioned above. Learn about which system and features are best for your business.
- Mobility - Wireless technology is a critical tool that allows small business owners to stay in touch with customers, suppliers and staff while on the go. Selecting the right tools for remote work can contribute not only to efficient productivity, but also to the success of your company.
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